May 16, 2018 Microsoft Teams desktop app not working on Macbook Pro Split from this thread. Teams app won't even open on my computer. It doesn't get any further than the startup window. I'm running MS Office 365 on a macbook pro, and everything else works great - Outlook, Word, Excel. No problems at all. /Library/Application Support/Microsoft. Set Teams to start automatically. Teams is set to automatically open and run in the background as soon as you start your device. If you close the app, it keeps running in the background. You can change these settings anytime by clicking your profile picture at the top of the app, then selecting Settings General. Microsoft Teams; In this article. Microsoft Whiteboard is a free-form, digital canvas where people, content, and ideas come together. Whiteboard integration in Microsoft Teams meetings is powered by the Whiteboard web app, which lets Teams meeting participants draw, sketch, and write together on a shared digital canvas. Microsoft Teams puts Microsoft back on the ‘must-have’ software map, and could become the bridge the connects the old world with the new world. Unlike past product offerings, Microsoft Teams has made it easy to integrate newer (non-Microsoft) apps side-by-side with trusted enterprise apps like Office365 and SharePoint. Last Updated: June 26, 2019. After updating to Monthly Channel Version 1905 (Build 6) and higher, Outlook may hang at loading profile or won't start. You may notice that if you open Task Manager that other Office processes are unexpectedly listed even though you did not open the application.
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Most issues discovered with the Microsoft Teams client can be traced back to firewall or proxy connectivity. Verifying that the necessary URLs, IP addresses and ports are opened in your firewall or proxy will minimize unnecessary troubleshooting. For specific information on URLs and IPs required for Microsoft Teams, please see the Office 365 URLs and IP Address support article. The following scenarios require specific URLs and ports to be opened in the firewall.
There are three types of log files automatically produced by the client that can be leveraged to assist in troubleshooting Microsoft Teams. How to get microsoft access for mac.
When creating a support request with Microsoft Support, the support engineer will require the debug logs. Having these logs on hand before creating the support request will allow Microsoft to quickly start troubleshooting the problem. Media or desktop logs are only required if requested by Microsoft.
The following table outlines the various clients, and their associated logs. Log files are stored in locations specific to the client and operating system.
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For a complete list of supported operating systems and browsers, see Get clients for Microsoft Teams.
Debug logs
These are the most common logs and are required for all Microsoft support cases. Debug logs are produced by the Windows and Mac desktop clients, as well as browser based clients. The logs are text based and are read from the bottom up. They can be read using any text based editor and new logs are created when logging into the client.
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Debug logs show the following data flows:
The debug logs are produced using the following OS specific methods:
Microsoft Teams Web App Not Loading On Mac Computer
The debug logs are automatically downloaded to the following folders.
Media Logs
Media logs contain diagnostic data about audio, video and screen sharing. They are required for support cases only upon request and can only be inspected by Microsoft. The following table outlines the log location.
Desktop logs
Desktop logs, also known as bootstrapper logs, contains log data that occurs between the desktop client and the browser. Like media logs, these logs are only needed if requested by Microsoft. The logs are text based and can be read using any text based editor in a top down format.
Windows:
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Mac OsX:
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